enable is a contact center solution provider, servicing Egypt since 2009 as a business line within efinance. In 2020, enable was established as a subsidiary of efinance Investment Group (EFIG) to provide seamless business process outsourcing solutions to both local and international markets; committed to enabling clients full potential, enable offers a highly advanced IT infrastructure, Integrated telecommunications solutions and an exceptional talent pool.
Calls
monthly
Served
customers
Seats
Active
premises
Bring our expertise and highly advanced technologies, with a full range of outsourced services, to enable our clients’ full potential.
Leading the outsourcing business industry by creating opportunity, growth and impact for our customers, enabling them to excel at their core.
With a hyperscale IT infrastructure enable contact center provides an array of the following solutions:
To keep pace with the modern international communication methods enable provides
the
following Non-Voice contact center solutions:
Technology Support
Training
Social Media solutions
Consultancy
We have a competent HR outsourcing process
that covers all employees life cycle in:
Our functions cover multiple customer needs to effectively
support in the decision making
process
enable provides state of the art contact center solutions, email handling, live chat and social
media management.
Our list of clients are up to speed and are always within consumer reach.
In line with global operational strategies and standards, enable performs an array of technical and support services for multiple ministries & governmental entities.
Building on a stable rapport to facilitate contact center and consultancy services; Our flagship NGO partners are always a step ahead of competition.
Facilitating solutions for prominent retail, F&B, FMCG’s, Pharmaceutical, & IT industries.
enable facilitates and expedites contact center and training solutions experiences for even the most demanding lines of business, including renowned banks and insurance companies.
efinance Investment Group (EFIG) will provide integrated financial digital transformation services to ESTADAT company through its subsidiaries “enable”, “eAswaaq” and “eCards”.
Ibrahim Sarhan, Chairman of efinance Investment Group (EFIG), disclosed the establishment of a new company for its contact center solutions under the name of “enable” with 98% ownership, pointing out that with the establishment of ‘enable’, the company was able to expand the number of contact center seats from 350 to 1000 within one year. He also pointed out that “enable” was spun off due to the great pressure imposed on demanding more digitally enabled services and the acceleration of digital transformation nationwide, as repercussions of Covid 19 pandemic, noting that it was extremely important to be able to expand the company’s service offering in not only the contact center solution but also business process outsourcing which is of growing importance.
The new branch opening took place in the presence of Mr. Ibrahim Sarhan, Chairman of eFinance Investment Group, Mr. Ahmed Dukhana, CEO of enable, and group directors. The new expansions add 500 new seats to the company's operational capabilities enabling it to attract hundreds of professional competencies and talents in its distinguished team of employees, which includes a fine selection of IT experts.
The cabinet of Egypt approved, the customs authority contract with “enable” company; To establish a call center to serve its customers as a part of the authority’s development plan.
Discover a workplace with unlimited opportunities in a modernized contact center environment
Sales@enableoutsourcing.com
(+2)0235317334
Smart Village, Building B 115, 2nd floor, KM 28 Cairo-Alex Desert Road, 12585
3, Abbas El Akkad Street, 7th floor, Nasr City, Cairo
